Returns & Exchanges
At Next Chapter Studio, we want you to love every piece of your home; if you are not completely satisfied, we accept returns on unused items within 30 days of delivery. Please ensure all home decor and furniture items are returned in their original packaging to qualify for a full refund.
Initiate Your Request
Visit our online return portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original boxes with all protective inserts to prevent damage during transit.
Attach the Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing